Apple just announced deploying PSD2 regulation conformance to its online services Apple Pay, iTunes Store and the App Store including In-App Subscriptions and Purchases.
These changes will be effective starting December 31, 2020, only 4 days after App Store Connect unfreezes š± .
PSD2 stands for Payment Service Directive revision 2. This is an EU directive that regulates the payment services in Europe. Its goal is to make online payments safer, more secure to protect consumers and merchants against fraud.
One of the most visible impact and requirement of PSD2 regulation is the display of a Strong Customer Authentification (SCA) method provided by the bank which can be:
Purchasely does all the heavy lifting with no coding needed so your whole team can enjoy increasing app subscription revenues, effortlessly.
This process starts when:
This process will be deployed in 31 countries and regions: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
SCA breaks the standard In-App flow and the purchase is validated outside of your app. The detailed flow is the following:
The first impact is on conversion. Adding a step to payment process requiring to enter an information is never a good thing for conversion. As this is a mandatory regulation we wonāt talk more about it.
Regarding implementation, apps that already support Ask to Buy (purchases under parental control) are ready for PSD2 changes otherwise they might be losing transactions. Apps that support Promoted In-App Purchase might also be ready.
If your are not supporting this and you are selling subscriptions or non-consumables, your users can still restore their purchases but consumables might be lost for good.
The good news is that if you use Purchasely you already are supporting PSD2. Easy right?
If you are using Purchasely, everything is fine but you might want to check some things.
Otherwise š
Follow theses steps to support both Ask to Buy and PSD2.
1- Start listening to the payment queue when the app launches
When a payment is passed to a PSD2 validation, this process is external to the app and can occur while your app is not even running. What Apple does is that it presents the receipt right when you switch back to the app no matter which state the app was in.
So get ready to receive transactions at any time. To do so, start listening to the payment queue by calling SKPaymentQueue.default().add(self)didFinishLaunchingWithOptions of your AppDelegate is called.
When you come back to the app after validating a purchase, StoreKit will provide a new transaction to the observer initialized in the AppDelegate.
You will receive that transaction with a purchased state in the following method:
func paymentQueue(_ queue: SKPaymentQueue, updatedTransactions transactions: [SKPaymentTransaction])
Be aware that You will also be receiving renewal receipts in this .
Apple was supposed to send a deferred state when PSD2 validation is triggered. This would have allowed you to inform the customer about what just happened so that he doesnāt get frustrated.
But as the state is finally āfailedā there is no precise way to know what truly happened.
Apple will, for sure, change that to help developers deliver better messages to users. We will keep you posted on LinkedIn and Twitter.
As long as PSD2 is not deployed, you will have to simulate it using on ask-to-buy which relies on the same external validation mecanism.
You can simulate this behavior by enabling Ask to Buy and check that your observer receives the purchased transaction.